Help & Support

Welcome to Grace Help & Support. Here you'll find answers to common questions about accounts, Premium Access, activation codes, safety, privacy, and using the app. We recommend reviewing the information below before contacting support, as many questions can be resolved immediately through our Frequently Asked Questions. If you still need assistance, our support team will be happy to help.
FREQUENTLY ASKED QUESTIONS
What is Grace? +

Grace is a Christian dating platform designed to help believers build meaningful, faith-centered relationships. We focus on intentional connections, shared values, and authentic conversations.

Who can join Grace? +

Grace is open to Christian adults from all denominations seeking friendship, courtship, or a serious relationship grounded in faith and mutual respect.

Do I have to belong to a specific denomination? +

No. Christians from all denominations are welcome. Grace encourages respectful engagement among believers from diverse church backgrounds.

Is Grace only for people seeking marriage? +

Not necessarily. While many members are looking for serious relationships, others join to meet like-minded Christians, build friendships, and form meaningful connections.

Is Grace free to use? +

Yes. You can create an account and explore the platform for free. Premium features are available for members who want additional ways to connect.

How do I activate Premium Access? +

Premium Access is activated using a Grace activation code. Visit the link below to get your code or activate your account with a code you already own. Once activated, your Premium features will be unlocked in the app.

https://grace.cm/plus/
How do I get an activation code? +

You can purchase a Premium activation code here:

https://grace.cm/plus/

What features are included with Premium? +

Premium Access unlocks enhanced features, including: Unlimited messaging, Voice Introductions, Sending up to 10 interests per day, Advanced discovery options, Full access to premium features.

What are Voice Introductions? +

Voice Introductions allow members to record a short audio message so others can hear their personality, warmth, and authenticity before starting a conversation.

Why use Voice Introductions? +

A voice can communicate sincerity and character in ways that photos and text alone cannot, helping members form more genuine and meaningful connections.

Is my personal information secure? +

Protecting your privacy is a priority. We use industry-standard security measures to help keep your information safe.

Are profiles reviewed? +

Yes. All accounts are reviewed and verified to help maintain a safe, authentic, and respectful Christian community.

Can I block or report someone? +

Yes. If a member behaves inappropriately or makes you uncomfortable, you can block and report them directly within the app.

How do I get started? +

Simply download Grace, create your profile, upload your photos, and begin discovering Christian singles who share your values and relationship goals.

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Still need help?
If you couldn't find the answer you're looking for, please contact our support team: